Delete your BuildHours account
Owners, workers and invited team members can request account deletion by emailing support@buildhours.com.au from their registered email address. You do not need to sign in to make a request.
Include your workspace name and say whether you want to delete your own account or, if you are the workspace owner, the entire workspace. Do not include your password. We will verify your identity and confirm the scope before processing the request.
What is deleted
Deleting your account removes your login and account profile. Deleting an owner-authorised workspace also removes its jobs, timesheets, team records and uploaded files. Export any records you need before requesting workspace deletion.
Records that may be retained
Employment records held by your employer, including timesheets, may need to remain in the employer's workspace after your individual login is removed. Billing, security and audit records may be retained where required for legal obligations or resolving disputes. Backups may retain copies until their normal expiry. We will explain any retained data and the applicable retention period when handling your request.
You can also request deletion of particular personal data without closing your entire account. Identify the information in your email so we can review the request.