Privacy Policy
Last updated: 28 June 2026
BuildHours helps job-based field businesses manage work, weekly labour, worker timesheets, proof, documents, job costing, and AI-assisted owner briefings. This policy explains the information BuildHours may collect and how it is used.
Information We Collect
BuildHours may collect account and workspace details such as your name, email address, company name, role, subscription plan, and settings.
The app may also store job information, booked work, uploaded plans, timesheets, clock-in and clock-out times, break times, employee records, pay rates, labour estimates, proof photos, job notes, progress status, and site or GPS information captured when workers submit timesheets or use clock actions.
How We Use Information
We use this information to run the app, calculate labour hours and job costs, show weekly schedules, manage worker access, produce reports, support uploads, help owners review profit and loss signals, and improve the reliability of BuildHours.
BuildHours may use uploaded plans, job records, timesheet data, and costing information to generate AI-assisted summaries. AI output is for business guidance only and should be checked before decisions are made.
Cloud Services
BuildHours uses Supabase for account login, database storage, file storage, and security rules. Data stored in Supabase is linked to your workspace so team members only receive access based on their role.
BuildHours uses Stripe for subscriptions, checkout, billing, and payment management. Stripe may process payment details directly. BuildHours does not store full card numbers.
BuildHours may use OpenAI to generate AI job-cost summaries and answers. Relevant business data may be sent to OpenAI only when AI features are used.
International Processing
BuildHours and its cloud providers may process or store information outside the country where a customer or worker is located. Where required, BuildHours will use contractual and technical safeguards for international transfers. Customers remain responsible for giving workers any workplace privacy notices required in their country.
Worker Access
Owners and admins can view company-wide jobs, labour, timesheets, billing, uploads, and reports. Worker accounts are intended to be limited to their own worker tools, assigned jobs, plans they need for work, and their own timesheets.
Location is requested only for clock and site features. Browser or device permission is required, and location events may be visible to workspace owners and admins. Employers must use location features lawfully, proportionately, and with any notice or consent required in their country.
Exports And Uploads
CSV exports and copied reports are created only when a user chooses to create them. Anyone with access to exported files, screenshots, copied text, or downloaded uploads may be able to view that information.
Data Retention And Deletion
BuildHours keeps workspace data while an account is active or while needed for legitimate business, support, billing, security, or legal reasons. Owners may request account or workspace deletion from inside the app. Some billing, audit, or backup records may be kept where required.
Security
BuildHours uses role-based access, Supabase row-level security policies, secure authentication, and separate storage folders for workspace files. No system is perfectly secure, so users should protect their login details and only invite trusted team members.
Payroll, Tax, And Legal Notes
BuildHours helps estimate labour, job costs, and business signals. It is not payroll, tax, accounting, or legal advice. Awards, allowances, employer contributions, workplace insurance, tax, and employment obligations should be checked with a qualified professional in your country before use.
Contact
For privacy, support, or deletion requests, contact BuildHours support using the contact details provided in the app or on the BuildHours website.
Legal review: this policy should be reviewed by qualified counsel before paid promotion in each launch country.